Hear Ye! Since 1998.
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1
Sep 98
Tue

That’s Customer Support

I got an e-mail from the guys who make Battlefield Communicator. It basically said “we noticed you were having problems with our software, so give us an e-mail and we’ll help you figure it out.” Proactive customer support. Actually looking for people in trouble and going to them and offering help. Very, very impressive.

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